(1) In principle, consumers have a statutory right of withdrawal when concluding a distance selling transaction, of which the provider informs below in accordance with the legal model. A sample revocation form can be found in paragraph 2.


Instructions for revocation

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The cancellation period is fourteen days from the date of conclusion of the contract.

To exercise your right of withdrawal, you must contact us

Vickermann & Stoya Maßschuhe GmbH & Co. KG
Merkurstraße 5
76530 Baden-Baden
Telephone: +49 7221 392401

By means of a clear explanation (e.g. A letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal before the withdrawal period has expired.


consequences of the revocation

If you withdraw from this contract, we must reimburse all payments we have received from you, including delivery costs (with the exception of the additional costs arising from your choice of a type of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the date on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this repayment.

If you have requested that the services begin during the withdrawal period, you must pay us a reasonable amount that corresponds to the proportion of the services already provided up to the time you inform us of the exercise of the right of withdrawal with regard to this contract compared to the total scope of the services provided for in the contract.

End of the cancellation policy



(2) The provider informs about the sample withdrawal form in accordance with the legal regulation as follows:


Sample revocation form

(If you want to revoke the contract, please fill out this form and send it back.)

— To [here is the name, address and, if applicable, the fax number, and to insert the entrepreneur’s e-mail address by the entrepreneur]:

— I/we (*) hereby revoke the contract concluded by me/us (*) on the purchase of the following goods (*)/ the provision of the following service (*)

— Ordered on (*)/relected on (*)

— Name of the consumer(s)

— Address of the consumer(s)

— Signature of the consumer(s) (only in the case of notification on paper)

— Date


(*) Delete as appropriate

End of the sample revocation form